01
Arrival and lobby
Create a recognizable welcome and communicate relevant information from the first moment.
Industry · Hotels and Hospitality
Make every moment of the stay feel like part of the same brand.
We integrate atmosphere, communications, and technology to support the guest from arrival through the room, restaurants, wellness areas, and events.
Hotels and Hospitality
Hospitality experience · Brands that trust us
Hampton Inn
Hyatt
Four Points
Hilton
Le Méridien
Marriott
Aloft
Wyndham Garden
Courtyard
Home2 Suites
Pottery Barn
The challenge
A property contains many environments, but the guest experiences one brand.
Lobbies, rooms, restaurants, bars, meeting spaces, and wellness areas have different rhythms. The guest experience becomes fragmented when each zone uses content, equipment, and vendors without a shared vision.
The outcome
One cohesive identity, adapted to every moment of the stay.
01A first impression aligned with the level of the brand.
02Distinct environments that retain a common identity.
03Greater visibility for services, events, and on-property experiences.
04Technology and content prepared for continuous operation.
Moments in the experience
The experience follows the guest throughout the stay.
We define the atmosphere and communications around the purpose of each area and the time of day.
02
Rooms and transitions
Maintain a considered experience in hallways, elevators, and transition areas.
03
Restaurants and bars
Adapt music, messaging, and content to the concept and pace of each service.
04
Wellness, meetings, and events
Integrate atmosphere, displays, and A/V systems according to how each space is used.
Recommended solutions
A connected experience for hotels and hospitality.
We select only the solutions that respond to your space, operation, and desired outcome.
01
Music and Messaging
Music programming and messaging adapted by area, schedule, service, or property.
02
Scent Experiences
A recognizable scent experience from the lobby, with the ability to adapt to specific areas.
03
Digital Signage
Guest information, on-property promotion, directories, events, and service content.
04
A/V Systems
Audio, video, displays, and automation for lobbies, restaurants, meeting spaces, and common areas.
05
Operational Continuity
Support and preventive and corrective maintenance for an operation that does not stop.
How we work
From the reality of your operation to an experience that works every day.
01
We understand the operation
We review the brand, customer journey, spaces, infrastructure, and the needs of your team.
02
We design the experience
We define the right combination of content, technology, and services for each moment and location.
03
We implement
We coordinate installation, configuration, and testing. When appropriate, we begin with a pilot before scaling.
04
We stay with you
We provide support and Operational Continuity through preventive and corrective maintenance.
Frequently asked questions
What you need to know before getting started.
Can the experience change by area and time of day?
Yes. We can define different music, messaging, visual content, and schedules for lobbies, restaurants, bars, wellness areas, meeting spaces, and other zones.
Can you maintain standards across different properties?
Yes. We establish common criteria and allow for adjustments by brand, category, region, season, or property type.
Can you integrate with existing equipment?
We first assess the infrastructure, compatibility, and operating conditions to determine what can be retained or updated.
Do you also equip meeting and event spaces?
Yes. We can design and integrate audio, video, displays, control, and automation around the use of each space.
What happens after opening or installation?
We can continue with adjustments, support, and Operational Continuity to keep the experience working properly.
Let's talk about your operation
Design an experience your guests will remember.
Tell us what type of property you operate, how many locations you have, and which moments of the stay you want to transform.
Trusted by leading brands
Brands that trust us
Hollister
Pottery Barn