The challenge
Different providers. A fragmented experience.
Music, displays, scent, audio and video: when every solution is managed separately, your team ends up coordinating everything.
Where your brand becomes an experience
Bring every location to life.
We design and integrate music, messaging, scent experiences, digital signage and audiovisual systems. We handle installation and continue with support and preventive and corrective maintenance, so every location looks, sounds and feels like your brand.
One partner.
Strategy · Technology · Content · Operational Continuity.
Connected experience
Content, technology and operations under one shared vision.
Brands that trust us
Hollister
Pottery Barn
Hollister
Pottery Barn
A connected experience
One partner.
One consistent experience.
Mind & Sense brings strategy, content, technology, installation and support together under one operation. This reduces vendor coordination and keeps the experience consistent across all your locations.
Solutions
Everything your brand needs to look, sound and feel the way it should.
Choose one solution or combine them to build a complete experience.
Experience
What people see, hear, sense and remember.
Technology
What makes the experience possible.
Operational Continuity
What keeps the experience running every day.
Experience
Music
Signature Music and curated playlists to shape your space with consistency.
Experience
Messaging
We design, produce and schedule in-store and on-hold messaging with a consistent voice and content tailored to each location.
Experience
Scent experiences
We design scent experiences that elevate business perception, strengthen brand identity and leave a lasting impression.
Experience
Digital Signage
We combine content, technology and centralized management to keep promotions, menus and information current across one or multiple locations.
Technology
Audio
We integrate sound systems with the coverage, power and control suited to the size, layout and use of each space.
Technology
Video and LED displays
We select and integrate visual solutions based on the purpose of the space, viewing distance and operating conditions.
Technology
Automation
We integrate compatible audio, video, display, lighting, scheduling and scene functions into a simpler interface.
Operational Continuity
Specialized support
We guide your team, diagnose issues and define the required action remotely or on site, according to your service coverage.
Operational Continuity
Preventive maintenance
We monitor compatible systems and perform scheduled reviews to identify alerts, verify operation and prevent interruptions.
Operational Continuity
Corrective maintenance
We diagnose issues and perform the required corrective actions remotely or on site, according to your service coverage.
Operational Continuity
Monitoring
We continuously monitor compatible systems included in the coverage and route alerts according to the defined process.
Experiences that speak for us
Real projects.
Real results.
Explore selected projects from our international portfolio and the capabilities Mind & Sense integrated into each space.
Telecommunications · Call Centre
AT&T
Acoustic design for a call centre View project →
Hospitality
Wyndham Andares
Zoned audio · Engineering · Installation View project →
Automotive
Kavak
Audio · Scent · Video wall · Automation View project →
How we work
From an idea to an experience that evolves.
We do not deliver disconnected pieces. We build a system designed to grow with your brand.
01
We understand your brand
We analyze your business, audiences, operations and experience goals.
02
We design the experience
We create a tailored solution that integrates technology, content and sensory elements.
03
We implement with excellence
We install, configure and test every solution before launch.
04
We stay with you
We provide monitoring, support and preventive and corrective maintenance to keep the experience running.
International study
A welcoming atmosphere encourages people to stay, return and recommend.
84%
would return to a store with a pleasant atmosphere
79%
would stay longer
81%
would recommend it to others
Source: Charting In-Store Trends · Mood Media / Censuswide · 2022. Survey of 12,261 adults across seven countries. Results may vary by industry, country and context.
Experience gallery
A glimpse of what your brand can make people feel.
Only currently available experiences and demonstrations are shown.
Frequently asked questions
What you need to know before getting started.
Can Mind & Sense integrate several solutions into one project?
Yes. We can integrate music, messaging, scent experiences, digital signage and audiovisual systems to create a coordinated, consistent experience.
Can you work with businesses that have multiple locations?
Yes. We design solutions that maintain brand and operating standards across one or many locations, with the flexibility to adapt and scale.
Does Mind & Sense handle installation?
Yes. We handle the design, integration, installation, configuration and testing required to launch every solution.
Can you work with the equipment we already have?
Yes. We first assess the existing infrastructure to determine what can be kept, integrated or should be replaced. This avoids unnecessary changes.
How is the investment calculated?
It depends on the number of locations, required solutions, existing infrastructure and level of customization. Once we understand the project, we present a clearly itemized scope and investment.
How long does implementation take?
It depends on the scope, number of locations and infrastructure conditions. Before starting, we define the stages, responsibilities and estimated launch date.
Does music for business require licensing?
We offer different music options. To learn how licensing is managed and which option fits your business, visit our Music Licensing.
What happens after installation?
We continue with support and preventive and corrective maintenance. We perform reviews to prevent failures and resolve issues that may arise during operation.
Let's talk about your space
Your brand already exists. Let people experience it.
Tell us what you want to transform and we will help you define the best place to start.